FAQ

CONTACT US

Have questions?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at support@createdoutoflove.com

or fill in our contact form:

 

FAQ

I’ve found the product I want but can’t select my size

 

Due to the extremely limited production run nature of C8OL merchandise, if we've SOLD OUT we only reprint if item request is in high demand but re-production is still limited. If the product is Limited Edition releases will not be restocked once sold out. 

 

I just placed an order, can I cancel it?

 

Unfortunately, we are unable to cancel an order once it has been submitted, as we cannot disrupt the workflow process fulfilled by our team. We strive to dispatch orders efficiently to meet the expectations of our valued customers.

Shipping/Tracking?

 

All C8OL Web orders are shipped via USPS Priority Mail.

 

Domestic orders are shipped within 1-2 business days of being placed and are delivered within 5-7 business days*.

 

International orders are shipped within 1-2 business days of being placed and can take up to 12 business days following order processing for delivery through the local post.

 

Once your order has shipped, you will receive a confirmation email containing the USPS tracking information. 

 

International customers are responsible for custom duties and/or brokerage fees in addition to shipping costs assessed at checkout.

 

If you have any questions regarding your order or shipment please contact us at support@createdoutoflove.com.

 

Return Policy?

 

All sales are final. No refunds or exchanges.

Terms of Use

 

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

Privacy

 

Any information that Created Out Of love LLC collects is for internal use only. Credit Card information is not saved.  Signing up for our newsletter is optional, and will inform you of all sales, events, new products, etc.  All these communications will come equipped with an opt-out feature. Your information is secured and encrypted. 

Copyright & Trademark

 

All content of our website (www.createdoutoflove.com) including text, graphics, logos, button icons, images, and software, 
is property of Created Out Of Love LLC. and is protected by United States and international copyright laws.

 

All trademarks included on this site are the property of Created Out Of Love LLC unless otherwise noted. Any other use of our website, including reproduction and internet links, is strictly prohibited without our prior written permission

Which methods of payments can I use?

 

Createdoutoflove.com accepts:

  • Visa

  • MasterCard

  • American Express

  • PayPal

What if the recipient's address was wrong?

 

If the recipient's address was wrong, then the recipient is held responsible. Usually, the package is sent back to the return address. 

 

If the package was not returned to sender, then you would have to process a new order to replace the original 

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